Privacy Policy
Effective Date: June 2, 2026 · Last Updated: June 2, 2026
A QUALITY Endeavors LLC Company · goodcompany.social · [email protected]
1. Introduction
Good Company ("we," "our," or "us") is a social copilot platform operated by Good Company, a QUALITY company. We connect individuals ("Users") with vetted Social Copilots for in-person experiences including dating support, networking, errands, events, family visits, and mentorship.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our waitlist, website, and platform (collectively, the "Service"). By using our Service, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide Directly
When you sign up for our waitlist or use our platform, we collect:
• Name and email address
• Phone number (with your consent for SMS communications)
• City and neighborhood
• Interests and preferences (e.g., what brings you to Good Company)
• Copilot specializations (for those applying to be Copilots)
• Payment information (processed securely through Stripe — we do not store card details)
• Identity verification information (government-issued ID, processed through our verification partner)
• Background check results (processed through our background screening partner)
• Communications you send us
2.2 Information Collected Automatically
When you use our Service, we automatically collect:
• Device and browser information
• IP address and approximate location
• Pages visited and features used
• Time and date of your interactions
• Referring URLs
2.3 Information from Third Parties
We may receive information from:
• Identity verification providers
• Background check providers
• Payment processors (Stripe)
• SMS and communication platforms
• Analytics providers
3. How We Use Your Information
We use your personal information to:
• Create and manage your account
• Match you with compatible Copilots or Users using our AI-assisted matching system
• Process bookings and payments
• Send confirmations, updates, and service-related communications
• Send SMS notifications and marketing messages (with your consent)
• Verify your identity and conduct background checks for Copilots
• Improve our matching algorithms and platform features
• Ensure platform safety and investigate misconduct
• Comply with legal obligations
• Analyze usage patterns to improve our Service
4. AI-Assisted Matching
Good Company uses artificial intelligence and machine learning to match Users with Copilots. Our AI system analyzes:
• Your stated interests, preferences, and specializations
• Your neighborhood and location within your city
• Your booking history and platform interactions
• Copilot ratings and reviews from the Compass rating system
• Availability and scheduling patterns
Our AI matching is designed to surface the most compatible Copilots for your needs. You are never required to accept a match — all bookings are voluntary. We do not use protected characteristics such as race, religion, national origin, or sexual orientation as matching criteria. You may request a human review of any match recommendation by contacting us at [email protected].
5. How We Share Your Information
5.1 With Other Users
When a booking is confirmed, we share limited profile information between Users and Copilots as necessary to facilitate the in-person meeting. This includes first name, general neighborhood, and relevant preferences.
5.2 With Service Providers
We share information with trusted third-party service providers who help us operate our platform, including payment processors, identity verification providers, background check providers, SMS platforms, analytics providers, and cloud hosting services. These providers are contractually obligated to protect your information.
5.3 For Legal Reasons
We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, safety, or property of Good Company, our users, or the public.
5.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting [email protected]. Note that certain information may be retained to comply with legal obligations, resolve disputes, or enforce agreements.
7. Your Rights and Choices
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Opt out of marketing communications at any time
• Withdraw consent for SMS messages by replying STOP
• Request a copy of your data in a portable format
• Object to certain processing of your information
To exercise these rights, contact us at [email protected].
8. Security
We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure. We encourage you to use a strong password and protect your account credentials.
9. Children's Privacy
Good Company is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the platform. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
• Email: [email protected]
• Website: goodcompany.social
Good Company is a QUALITY Endeavors LLC Brand.