Terms of Service
Effective Date: June 2, 2026 · Last Updated: June 2, 2026
A QUALITY Endeavors LLC Company · goodcompany.social · [email protected]
1. Acceptance of Terms
Welcome to Good Company. By accessing or using our platform, waitlist, or services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.
Good Company is operated by Good Company, a QUALITY company. These Terms constitute a legally binding agreement between you and Good Company.
2. Description of Service
Good Company is a two-sided marketplace platform that connects individuals ("Users") with vetted independent contractors ("Copilots") for in-person social experiences. These experiences may include but are not limited to:
• Dating support and wingperson services
• Networking and professional event accompaniment
• Nights out and social activities
• Errand accompaniment and everyday life support
• Family visit support and companionship
• IRL events and experiences
• Mentorship and guidance
Good Company provides the platform and technology to facilitate these connections. Copilots are independent contractors, not employees of Good Company. All in-person meetings and interactions occur outside of the platform.
3. Eligibility
To use Good Company, you must:
• Be at least 18 years of age
• Be legally capable of entering into a binding contract
• Not be prohibited from using the Service under applicable law
• Provide accurate and complete information during registration
By using our Service, you represent and warrant that you meet all eligibility requirements.
4. User Accounts
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized access to your account. Good Company is not liable for any loss resulting from unauthorized use of your account.
You may not create multiple accounts, transfer your account to another person, or use another person's account without permission.
5. Copilot Standards and Vetting
All Copilots on the Good Company platform must meet our rigorous standards:
• Provide a minimum of 5 personal references
• Complete identity verification through our approved verification partner
• Pass a comprehensive background check
• Sign the Good Company Copilot Agreement
• Maintain a minimum Compass rating threshold
Good Company reserves the right to remove any Copilot from the platform at any time for any reason, including but not limited to safety concerns, low ratings, or violations of these Terms.
6. AI-Assisted Matching
Good Company uses artificial intelligence to recommend Copilot matches based on your preferences, location, interests, and platform behavior. Our AI matching system is designed to improve over time as more data is collected.
You acknowledge that:
• AI matching recommendations are suggestions only — you are not required to book any recommended Copilot
• AI matching does not guarantee compatibility or satisfaction
• Our AI system does not use protected characteristics as matching criteria
• You may provide feedback on matches to improve future recommendations
Good Company makes no warranty that AI-assisted matching will result in successful or satisfying in-person experiences.
7. Payments and Fees
7.1 Platform Fees
Good Company charges the following fees:
• Users: 5% service fee added to the Copilot's hourly rate at checkout
• Copilots: 20% platform fee deducted from earnings (10% for first 5 outings)
• Hosted events: 15% platform fee on ticket sales
7.2 Payment Processing
All payments are processed through Stripe. By using our Service, you agree to Stripe's Terms of Service. Good Company does not store payment card information.
7.3 Off-Platform Payment Prohibition
ALL payments between Users and Copilots MUST be processed through the Good Company platform. Copilots are strictly prohibited from accepting payment outside the platform. Violation of this policy will result in immediate removal from the platform and may result in legal action. Users who attempt to pay Copilots outside the platform may be permanently banned.
7.4 Refunds
Refund requests are handled on a case-by-case basis. Contact [email protected] within 24 hours of your outing to request a refund. Good Company reserves the right to determine refund eligibility at its sole discretion.
8. Expenses
Users may set an optional hospitality budget and transport allowance at the time of booking. These amounts are pre-approved before the outing begins. Copilots may not charge expenses beyond those pre-approved at booking. No surprise charges will be processed without explicit User consent.
9. In-Platform Communication
All communication between Users and Copilots must occur through the Good Company platform prior to and following bookings. Copilots and Users are prohibited from exchanging personal contact information (phone numbers, personal email addresses, social media handles) through the platform. Violation of this policy may result in removal from the platform.
10. Prohibited Conduct
You agree not to:
• Use the Service for any illegal purpose
• Harass, threaten, or harm any other user or Copilot
• Exchange personal contact information to circumvent the platform
• Process payments outside the platform
• Provide false information during registration or booking
• Use the Service to solicit romantic or sexual services
• Discriminate against Users or Copilots based on protected characteristics
• Attempt to hack, scrape, or reverse-engineer the platform
• Create fake reviews or manipulate the rating system
• Share another user's personal information without consent
Violation of these prohibited conduct rules may result in immediate termination of your account and, where applicable, legal action.
11. Safety
Good Company employs multiple safety measures including identity verification, background checks, in-app communication, and check-in/check-out confirmation systems. However, Good Company cannot guarantee your safety during in-person meetings.
You are responsible for your own safety. Good Company strongly encourages you to:
• Meet in public places, especially for initial meetings
• Tell a trusted friend or family member where you are going
• Use the in-app check-in and check-out features
• Trust your instincts — leave any situation that feels unsafe
• Report any safety concerns to [email protected] immediately
12. Ratings and Reviews
Good Company uses a Compass rating system. After each outing, both Users and Copilots may rate the experience on four dimensions: Connection, Comfort, Reliability, and Energy. Ratings are visible on profiles and affect Copilot visibility and standing on the platform.
You agree to provide honest, good-faith ratings. Manipulating the rating system, including providing false reviews or coercing ratings, is prohibited.
13. Intellectual Property
All content on the Good Company platform, including but not limited to logos, design, text, graphics, and software, is owned by or licensed to Good Company and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
14. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. GOOD COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
GOOD COMPANY DOES NOT ENDORSE ANY COPILOT AND MAKES NO REPRESENTATIONS ABOUT THE QUALITY, SAFETY, OR SUITABILITY OF ANY COPILOT OR USER.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GOOD COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, PROPERTY DAMAGE, OR EMOTIONAL DISTRESS RESULTING FROM IN-PERSON MEETINGS FACILITATED THROUGH THE PLATFORM.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO GOOD COMPANY IN THE THREE MONTHS PRECEDING THE CLAIM.
16. Indemnification
You agree to indemnify, defend, and hold harmless Good Company and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from your use of the Service, your violation of these Terms, or your interactions with other Users or Copilots.
17. Termination
Good Company reserves the right to suspend or terminate your account at any time, with or without notice, for any violation of these Terms or for any other reason at our sole discretion. You may close your account at any time by contacting [email protected].
18. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of New York County, New York.
19. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the platform. Your continued use of the Service after the effective date of changes constitutes your acceptance of the updated Terms.
20. Contact Us
If you have questions about these Terms, please contact us:
• Email: [email protected]
• Website: goodcompany.social
• Good Company is a QUALITY Endeavors LLC company